Where strategy, culture and creativity come together.

We partner with health, education and human services organisations to build clarity, connection and lasting impact.

Caroline Macaulay leading a small-group workshop session
Frontline firstDecades as a frontline clinician and health leader
Award-winning2024 Queensland Child Protection Week Award
Nationally endorsedyourtown Youth Engagement Strategy 2024–2026
Trusted long-termMulti-year health, community & government partnerships

Work that is still making a difference

Co-design & Facilitation · yourtown

A youth strategy shaped by young people

Caroline co-designed yourtown's national Youth Engagement Strategy with young people as active partners. It is now embedded through a National Youth Advisory Committee.

Recognised with a Youth Participation award at the 2024 Queensland Child Protection Week Awards.
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Strategy, Culture & Implementation · Growlife Medical

Growth without losing the culture

Through rapid expansion, including a new Urgent Care Clinic, Caroline aligned leadership and strategy while protecting the patient-centred culture that defines the practice.

"Both major projects resulted in teams who are energised and motivated." Dr Aaron Chambers, Founder, Growlife Medical.
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Trusted by these clients with work that matters

Queensland Government
  • Department of the Premier and Cabinet
  • Department of Justice
  • Department of Transport and Main Roads
  • Queensland Health
  • Children's Health Queensland
West Moreton Health
Brisbane South PHN
Growlife Medical
Lung Foundation Australia
yourtown
ARBRE
North Queensland Women's Legal Service
Mater Research
Health Translation Queensland

Caroline Macaulay brings decades of frontline health experience and strategy and improvement work to organisations navigating change. She is a facilitator, strategist and workplace culture building practitioner who works across Queensland and beyond.

Macaulay Consulting is led by Caroline, working with a trusted network of experienced collaborators when a piece of work calls for a broader mix of skills.

Meet Caroline →

"The best facilitation I've witnessed, so genuine."

Workshop Participant, Social Policy Team Planning Day, Queensland Health

What we do

01

Strategy and Planning

Strategic planning with boards, leadership teams and key stakeholders. Purpose, priorities and plans built on research and processes people engage with.

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02

Culture

Structured team culture work drawing on emotional culture research, neuro-leadership and psychological safety practice.

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03

Co-design

Human-centred design processes that build solutions grounded in the real experience of service users, staff and communities.

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04

Facilitation

Thoughtfully designed workshops and events, so everyone can participate and work towards shared outcomes together.

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05

Evaluation and Research

Qualitative evaluation and research that captures what quantitative data alone cannot, and helps decision-makers act on meaningful insights, rather than guess work.

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Ready to start a conversation?

Tell us what you're working on and we'll tell you whether we can help, or point you towards someone who can.